Delivery
Delivery Time
Orders are processed 3 - 5 working days, and delivery will be 5 - 7 working days subject to final confirmation.
Change Your Order
If you wish to change your order, please contact us at sales@sunli.uk and we can only guarantee changes that are requested within 24 hours after the order has been placed. Failure to do so will result in the lapse of any rights to a refund or re-delivery.
Cancellation policy
To cancel your order, please contact us at sales@sunli.uk within 24 hours after the order has been placed. Failure to do so will result in the lapse of any rights to a refund or re-delivery.
Delivery Policy
Timed deliveries are not available. If requesting a safe place instruction 'Leave with neighbour,' it is then your responsibility to first ensure that your neighbour accepts your deliveries. In the event that delivery is turned away, you will not be eligible for a refund or re-delivery. SunLi cannot be held responsible if a delivery arrives late due to any circumstances impacting the availability of the courier and delivery services that we use or anything else outside of SunLi's control.